Article author:
Boris Todorović, Marija Todorović
Full article:
Year the article was released:
2024
Edition in this Year:
1
Article abstract:
COORDINATION AND HARMONIZATION OF CLIENT
AND CONSULTANT GOALS IN THE DEVELOPMENT OF
INFORMATION SYSTEMS PROJECTS
Abstract:The success of the project is the main goal in the management of projects of
development and implementation of information systems. However, in the projects carried
out by the joint team of the client and the consulting organization, the consultant’s
goals are also set, namely the acquisition of the consultant’s knowledge and the growth
of the consulting organization’s business. In this research, we examined the impact of
inter-organizational coordination on the achievement of client and consultant goals.
For this purpose, a model of coordination and harmonization of the goals of the client
and the consultant in the development and implementation of the information systems
project was created. Based on the model, hypotheses were set and tested based on the
views of the designers. The hypotheses confirmed the significant influence of coordination
on the alignment of client and consultant goals. The scientific contribution of the
work relates to new theoretical knowledge in the field of information systems management
theory, coordination theory, agency theory and contracting theory. The practical
benefits of the research refer to the benefits that managers of client and consulting
organizations have in solving the problems and challenges of the development and
implementation of an information systems project when it is carried out by a joint team
of designers. The originality of the work refers to the modeling of the coordination
relationship in order to achieve the goals of the client and the consultant.
development and implementation of information systems. However, in the projects carried
out by the joint team of the client and the consulting organization, the consultant’s
goals are also set, namely the acquisition of the consultant’s knowledge and the growth
of the consulting organization’s business. In this research, we examined the impact of
inter-organizational coordination on the achievement of client and consultant goals.
For this purpose, a model of coordination and harmonization of the goals of the client
and the consultant in the development and implementation of the information systems
project was created. Based on the model, hypotheses were set and tested based on the
views of the designers. The hypotheses confirmed the significant influence of coordination
on the alignment of client and consultant goals. The scientific contribution of the
work relates to new theoretical knowledge in the field of information systems management
theory, coordination theory, agency theory and contracting theory. The practical
benefits of the research refer to the benefits that managers of client and consulting
organizations have in solving the problems and challenges of the development and
implementation of an information systems project when it is carried out by a joint team
of designers. The originality of the work refers to the modeling of the coordination
relationship in order to achieve the goals of the client and the consultant.
Keywords: project success, contractual relationship, project uncertainty, new knowledge,
business growth.
business growth.